Message Systems
 
 
 
  IT SYSTEM MONITORING  
IT System Monitoring
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KEEP STAFF & MANAGEMENT INFORMED
Effective & Incident / Event Driven Messaging to:

  • Optimize Response & Service Levels
  • Promptly Respond to Network & Site Incidents
  • Simplify Management’s operation of the IT Network environment
  • Maximize Staff Efficiency
  • Reduce wastage of resources and time
  • Remove the need for bulky Radios as well as Cell Phones on the premises
  
     
DOWNLOADS (Click to view)  
  IT MONITORING MESSENGER  
     
  IT MONITORING FUSION
  
     
     
  STOP CELL COSTS & GET RELIABLE WiFi  
     
  OPTIONS  
     
    BASIC MESSAGING  
 
  • Send information & actions to staff.
  • Use your own or PBX phones to send Pager messages
  • Receive basic automatic alarm notifications of faults from systems or process information
    • IT Network Monitoring Systems
    • Environmental Control Systems
    • Access Control Systems
    • Fire Panels
    • Security Systems
    • Building Management Systems
    •  etc
  • SEND Messages to Pagers and SMS
  
     
    ADVANCED EVENT/ INCIDENT/ STAFF MANAGEMENT  
 
  • Manage critical response - Detailed Messaging
    • IT Infrastructure Incident Automated Messaging
    • SLA non conformance Alerts
    • Fire/ Environmental Alerts
    • Security Communications
    • Remote Site Monitoring
    • Call/ Visitor Waiting
    • Task Staff according to Rating/ Skills Set
    • Direct User Calls
    • Technical Support
    • Exception Messaging
    • etc.
  • Be notified - Event Escalation Management
    • Event Initiation & Cleared/ Normal
  • Use Telephone System Integrated Messaging to send messages
    to multiple Devices from any phone on your PBX or even Cellular /
    External Phones
  • Integrate applications -  Automated Event Management
    • IT monitoring Applications
    • Environmental Control Systems
    • Security
    • Access Control
    • Fire Panels
    • etc
  • Improve service levels and increase efficiency - Through Detailed
    Reporting
    • Service Response Times
    • Critical Alert Frequency Studies
    • etc
  • Manage special services
    • Balance Staff Load with Rotational Task Assignments
    • Off-site Service calls
    • Advise off-site Vendor of Incident
    • etc
  • Manage special procedures
    • Inform Users of System Unavailability
    • Emergency Power Test Procedures
    • etc
  • Schedule/ Roster Messaging
    • Send routine / regular messages based on a predefined
      Schedule
    • Send messages ONLY to staff on duty according to a
      Weekly Roster
    • Routine task/ maintenance reminders
  • SEND / RECEIVE to multiple devices:
    Wireless Phones / Cell Phones / Pagers/ Telephone / PDA’s / Email
    / Digital Radios / LED Signs / Notice Boards / Third party systems
  
     
     
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  Integrate / Automate / Communicate  
            Website Developer - peter@spinaxis.co.za - www.spinaxis.co.za  
     
   
 
 
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