Message Systems
 
 
 
  CASINO / GAMING  
Casino / Gaming
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KEEP GUESTS HAPPY AS WELL AS STAFF & MANAGEMENT INFORMED
Effective & Incident / Event Driven Messaging to:

  • Optimize Response & Service Levels
  • Promptly Respond to Guest & Site Incidents
  • Simplify Management’s operation of the gaming environment
  • Maximize Staff Efficiency
  • Reduce wastage of resources and time
  
     
DOWNLOADS (Click to view)  
  CASE STUDIES  
     
  Burswood Casino  
  Monte Casino  
  Conrad Jupiters  
     
     
  STOP CELL COSTS & GET RELIABLE WiFi  
     
  OPTIONS  
     
    BASIC MESSAGING  
 
  • Send information & actions to staff or guests.
  • Use your own phones to send Pager messages
  • Receive basic automatic alarm notifications of faults from systems
    • Gaming Systems
    • BMS
    • Fire Panels
    • etc
  • SEND Messages to Pagers and SMS
  
     
    ADVANCED EVENT/ INCIDENT/ STAFF MANAGEMENT  
 
  • Manage critical response - Detailed Messaging
    • Call/ Task Assignment to Staff based on Skills Sets &
      Availability
    • Balance Staff Load with Rotational Task Assignments
    • Slots & Tables Staff Event Management
    • F&B Service Staff
    • IT Helpdesk Call Management & Automated Messaging
    • Technical Support
    • Fire
    • Security & Duress Communications
    • Water Pressure
    • High Electrical Power Consumption
    • Room Status
    • Dining Table Alerts
    • etc.
  • Be notified - Event Escalation Management
    • Event Initiation & Cleared/ Normal
  • Use Telephone System Integrated Messaging to send messages
    to multiple Devices from any phone on your PBX or even Cellular /
    External Phones
  • Integrate applications - Automated Event Management
    • All Available Gaming Systems
    • PMS
    • POS
    • Helpdesk
    • Security
    • IT Monitoring Applications
    • etc
  • Improve service levels and increase efficiency - Through Detailed
    Reporting
    • Slots Availability
    • Service Response Times
    • Environmental Control
    • etc
  • Manage special guest services
    • Customized butler
    • Service call
    • VIP guest systems
    • etc
  • Manage special procedures
    • Security Alert
    • Fire evacuation
    • Routine plant maintenance reminders
    • Emergency Procedures
    • etc
  • Schedule/ Roster Messaging
    • Send routine / regular messages based on a predefined
      Schedule
    • Send messages ONLY to staff on duty according to a
      Weekly Roster
  • SEND / RECEIVE to multiple devices:
    Wireless Phones / Cell Phones / Pagers/ Telephone / PDA’s / Email
    / Digital Radios / LED Signs / Notice Boards / Third party systems
  
     
     
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  Integrate / Automate / Communicate  
            Website Developer - peter@spinaxis.co.za - www.spinaxis.co.za  
     
   
 
 
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